Training programs in Spanish are offered internationally for Spanish speaking audiences and for organizations in the US with large numbers of immigrant employees. Programs are designed and adapted taking into consideration the cultural characteristics of the audience so that the content could be properly received and understood.

Topics include:

• Teamwork
• Conflict resolution
• Communication skills
• Intercultural communication/awareness
• Diversity
• Leadership
• Supervisory skills
• Effective meetings
• Outcome measurement

"Claudia worked on a significant project with United Way to translate into Spanish and present an extensive training on using outcome measurement in nonprofit organizations. She brought a high degree of technical skill and sensitivity to language and cultural issues, as well as wonderful good humor that far exceeded my highest expectations and made the project both fun and successful."

Don Buchholtz
Senior Director, Community Impact
United Way of Massachusetts Bay