"People are taught technical skills but not the social skills or attitudes needed to make the new arrangements work".          
John P. Kotter, Leading Change

Lach Training & Consulting offers a wide variety of training programs individually designed to meet the needs of each client. Programs focus on the awareness, learning and development of the "people" and organizational skills needed in effective workplaces. Training programs are highly experiential and interactive taking into account the needs of adults learners. All programs are also available in Spanish.

Topics include:

• Teamwork
• Conflict resolution
• Communication skills
• Intercultural communication/awareness
• Diversity
• Leadership
• Supervisory skills
• Effective meetings
• Outcome measurement

"I participated in several group training sessions and meetings with Claudia Lach and I always came out with something valuable to think on.  I could always count on the meetings being well-paced, productive, not to mention really enjoyable!"

Kate Preissler, Program Director
Courageous Sailing Center

"Claudia has been a welcomed addition to our pool of training professionals. Claudia is an excellent trainer. She is comfortable and well received in a large chemical company as she is in a medium size home health care agency or a small bank. Our customers respond well to her professional manner and appreciate her expertise as a trainer. Claudia is versatile, insightful and a pleasure to be associated with."

Judy Burke
Assistant Dean, Corporate Education and Training
Middlesex Community College